Privacy policy

Prasino respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Prasino collects, uses, discloses, and safeguards your data when you visit our guest website or enroll in our guest loyalty and ordering programs.

1. Information We Collect
Prasino may collect personal information that you voluntarily provide when registering for an account, placing an order, or joining our loyalty program. This information may include:

  • Contact details (e.g., name, email address, phone number)

  • Account credentials and birthdate (for rewards/birthday offers)

  • Transaction and order history

  • Payment details (processed securely via third-party payment providers)

2. How Prasino Uses Your Information
Prasino uses the information collected to:

  • Process and fulfill your orders

  • Manage your loyalty account and issue rewards

  • Deliver targeted marketing communications, special offers, promotional updates, and news about menu items and events (if opted in)

  • Analyze guest preferences and engagement to tailor personalized offers and improve overall marketing campaigns

  • Enhance services, website functionality, and guest experience

3. Sharing Your Information
Prasino does not sell your personal information. Prasino may share your data with trusted third-party service providers (such as Paytronix, email marketing platforms, and online ordering partners) strictly to operate guest services, manage marketing efforts, process transactions, and deliver targeted promotions.

4. Cookies and Tracking Technologies
The guest website uses cookies, pixels, and similar tracking technologies to enhance site navigation, measure the performance of marketing campaigns, remember preferences, and deliver relevant content.

5. Your Choices & Marketing Opt-Out
You may update your account details or opt out of receiving promotional emails and SMS marketing messages at any time by updating your account settings, following the "Unsubscribe" link in any marketing email, or replying "STOP" to promotional text messages.

6. Contact Us
If you have questions or concerns about this Privacy Policy, please contact Prasino at marketinginfo@prasino.com